Our Company

An affiliated company that has been establishing company since 2002, and a member of the shipowner Indonesia Association (INSA) Batam. The first performance as a shipping agency, in order to enhance and provide service to our customers thus we have built the sister company as Snepac shipping company to make Snepac Group a “One-Stop Service Agency”. Due to the globalization era and Batam Free Trade Zone requiring strong competitive ability, it is our main concern to always focus on needs like “ONE STOP SERVICE” which provides all information and service at one place as a vessel departs from a previous port through sailing to the next destination. SPAC GROUP always maintains and keeps improving its service in achieving total customer satisfaction as an added value and service quality improvement efforts.

 Feature and Benefits with Snepac Group

• Continuously Information the work order status.
• Advice and suggestions for the procedure and formalities.
• Minimize Cost with 24 hours service.
• Supported by professional and experienced staff.

Vision

Along with the rapid development and the growth of the investment climate of Batam that indicate improvement in the economy and increased investment rate Snepac Group as a nationally established company always takes part in every attempt to make Batam better and more developed.

The service quality we render to customers is our assessment and becomes part of our service quality management in meeting clients’ needs, bringing mutual benefit and creating a long term business relationship. Customer satisfaction is our main concern to be trusted as a leading and reliable shipping agent.

Mission

Being a reliable and leading shipping agent we keep doing attempts to improve our human resources to be knowledgeable, skilful and professional staff.  “ONE STOP SERVICE AGENT” is the solution to be served by Snepac Group to meet all marine-related needs including, Towing, Escorting, ship procurement, Stevedoring, Cargodoring, Ship Chandler, Lashing, Unlashing, and Trucking, both domestic and oversea customers.